The Top 10 Qualcon Differentiators versus Traditional Electronic
Manufacturing Services (EMS) Providers
Flowery Branch, Georgia USA
July 3, 2008
1.
Along with the ISO 9001:2000 registration, Qualcon also
is registered and independently certified to the standards of ISO
13485:2003 and U.S. FDA cGMP.
Our ISO 13485 and FDA cGMP registrations give Qualcon the unique
ability to ship FDA-approved medical devices built by us directly our
customer’s customers anywhere in the world, and to serve as the
international warranty/repair depot for these customers. Qualcon is
one of only fifteen known medical device manufacturers in the U.S.
with significant printed circuit board assembly capabilities covered
by the FDA cGMP and ISO 13485 registrations.
2. Qualcon’s revolutionary and international award-winning
implementation of continuous flow manufacturing in the EMS
industry.
The Value Proposition of Continuous Flow Manufacturing
("CFM")
CFM provides many positive benefits to those who employ it and to
their customers. Some of those benefits are:
· Reduced Manufacturing Cycles Time
It is not unusual for CFM to reduce cycle time by more than 75%
versus batch mode manufacturing (BMM). The manufacturing training
tape produced by Hewlett-Packard’s Greeley Division entitled
"Stockless Production" ("Push" out the Old
/ "Pull" in the New…) was produced March 16, 1983
(ã Hewlett-Packard). This groundbreaking work clearly
demonstrates a 90.3% reduction in CFM (batch size = 1) cycle time
versus BMM.
Reduced cycle time provides lowered inventory carrying costs
and significantly faster time to market performance. Time is
money.
· Reduced WIP
A CFM shop will have little WIP. Again citing the
Hewlett-Packard work, implementation of CFM reduced WIP by an
amazing 92.3%. There is a 1-to-1 correlation between WIP and cycle
time. WIP is money.
· Reduced Overhead
The Hewlett-Packard illustration shows a 50% reduction in
production space required due to the near elimination of WIP and
inventory. This how Qualcon can produce more than $60 million of
turnkey revenue annually in 25,000 square feet. Overhead is
money.
· Unsurpassed Quality
Should any EMS provider operating in BMM place a tough-to-inspect
component, such as 0402 package, incorrectly --- they won’t
discover the error until test --- which is a couple of weeks
downstream. Then comes the expensive and time-consuming rework of
the entire "batch". In CFM, the difference between an
error and its discovery is minutes. Upon discovery at
test or inspection, production is stopped, the process error is
identified and containment or resolution is applied. In CFM, rework
is limited to only the assemblies on the line "south" of
the error point, and not the entire production run. In CFM, problem
visibility is dramatically enhanced. The lack of quality is
money.
To truly understand the value of CFM, one must understand
"Batch Mode Manufacturing" ("BMM)", which is the
current state of the EMS industry. A complete contrast of CFM v. BMM
is attached in the SMT Magazine article entitled, "CFM
Increases First-pass Yield".
In addition to many state and regional awards for our
implementation of CFM in the EMS industry, Qualcon was named as the
first EMS provider ever to win the prestigious VISION
AWARD --- for our pioneering implementation of continuous flow
manufacturing in the EMS industry.

3. World-class electrostatic discharge controls, as certified by
independent auditor QMI, to the ANSI/ESD-S20.20-1999 standard.
No other EMS provider in the south holds the ANSI/ESD registration
for control of electrostatic discharge. Furthermore, no known
qualified competitor for FDA-approved medical devices in the U.S. has
achieved the ANSI/ESD registration.
The economic value provided to our customers by Qualcon’s
complete control of ESD in our factory is huge. To quote Steve
Halperin, president of the ESD Association, "Independent
consultants and corporate studies have found that ESD losses can be as
high as 10% of annual revenues with an average negative impact of 6.5%
of revenues". The full text of the one-page interview conducted
by Circuits Assembly magazine with Mr. Halperin can be found
at:
http://www.circuitsassembly.com/pdf/0306/0306esd.pdf
The dangers of ESD cannot be overemphasized. Poor control of ESD
could destroy the reputation and balance sheet of any electronics OEM.
Seldom are electronic products "killed" by ESD during the
manufacturing process. It’s the "wounded" products that do
the damage. Since ESD may affect any one of the billions of
transistors etched into silicon of hundreds or thousands of integrated
circuit chips handled and placed by an EMS provider, typically the
immediate impact of ESD is invisible. Despite the ESD damage, the
product passes the cursory electrical and/or functional test provided
at the conclusion of the manufacturing process. It’s only later,
after hours of operation, that the wounded transistor in the IC is
called upon to perform its electrical task --- and it fails.
Consequently, the OEM has thousands of products in hundreds of
countries that fail to operate, requiring on-site service and/or
replacement. ESD damage is typically so subtle, that absent electron
microscopy of the actual silicon wafer by IC experts, no one ever
knows why the OEM’s product failed.
4. Qualcon’s manufacturing equipment is world-class and offers
uniquely valuable benefits to our customers. Equipment highlights
superior to that of most competitors are:
· 4 ea. Siemens SiPlace Surface-Mount
Placement Machines
Our SiPlace machines are specifically designed for fast
change-over from product to product. With Qualcon’s unique
investment in feeders and tables, we typically have the next job
queued so we can change our lines over in less than 10 minutes.
Time is money. Comparable SMT placement equipment from
manufacturers such as Fuji may take up to 2 hours for change-over.
Qualcon’s SiPlace machines have features that many other SMT
placement machines do not have. CRDL enables our machines to
electrically test capacitors, resistors, diodes and inductors for
value and polarity at a sample rate of 1-in-10 to ensure these
too-small-to-visually-inspect components (i.e. 0402 packages) are
the correct values, placed with the correct polarity. Otherwise,
incorrect polar placement or value would not be determined until
after the assembly process, and without test, not until our
customer’s products were in the field.
· Qualcon’s Seho reflow and wave
solder machines solder components to printed circuit boards in the
inert atmosphere of nitrogen. The biggest degradation in the PCBA
process is oxidation. Oxidation occurs at extended temperature (in
reflow and wave solder processes). By eliminating oxygen from the
reflow and wave solder processes, Qualcon has effectively
eliminated oxidation from our no-clean process. We believe we’re
the only EMS provider in the South soldering in an inert
environment. Look for the 5,000 gallon nitrogen tank…
· Qualcon’s Seho reflow and wave
solder machines perform to IPC-A-610 Rev. D Class 3 and J-STD-001
at all times --- even if the customer’s standard is Class 1 or
Class 2.
· Qualcon’s two Ultraprint 3000
screen printers are the most capable in the world of electronics
manufacturing.
· Qualcon has maintained DIP,
axial and radial PTH insertion equipment, despite the industry’s
move to SMT. We continue to win business because of our capability
to automatically place PTH components. Furthermore, with
incandescent light applications moving to LEDs, our radial
inserter is in great demand. While some SMT LEDs are available,
none yet are as bright as PTH LEDs, and many customer’s
applications require the reliability of PTH connection. Few of
Qualcon’s competitors have maintained automatic PTH equipment.
· Qualcon’s Nordson conformal
coating machine enables Qualcon to assemble high-reliability and
harsh environment capable products. Few of Qualcon’s competitors
have automatic conformal coating capability.
· Qualcon features a 20-seat
automated box-build line. We are not aware of any competitor in
the South under $100 million in annual revenue with such volume
box-build capability.
· Qualcon offers fully redundant
manufacturing capabilities.
· Qualcon owns and utilizes Unicam
CIM software, with all CAD and machine translation modules.
5. Qualcon’s business model facilitates the "virtual
OEM". We are organized to provide full turnkey services
including procurement, inventory management, assembly, ICT, functional
test, burn-in, run-in --- and we provide complete logistics services,
including shipping our customer’s products directly to their
customers and serving as warranty/repair depot. Qualcon test
engineering staff demonstrates the experience and competency to enable
our customers to entrust us with repair depots services for products
that were assembled elsewhere. We perform these services now for
Qualcon’s two largest customers. With Qualcon’s services, our
customers, traditionally known as "Original Equipment
Manufacturers", may now operate substantial enterprises from just
a few thousand square feet. In today’s vernacular, "OEM"
means "Outsource Everything but Marketing".
6. The IPC (www.ipc.org)
provides the internationally-accepted workmanship standards for
electronics manufacturing. Qualcon has on-staff a fully certified IPC
(www.ipc.org)
trainer, registered to IPC-A-610 Rev. D Classes 1, 2, and 3 and the
military specifications of J-STD-001. Most of our production
associates are certified to these standards.
7. Qualcon provides engineering design services for all of the
business segments in the electronics industry through unique
relationships with six design engineering contractors. By relying
upon contractors who are paid by the job, Qualcon does not have to
burden our cost (and our pricing) with staff design engineers. Also by
relying upon independent contractors, Qualcon is able to offer fresh
and innovative design solutions from our large network of design firms
who compete for our work and that of our customers. Qualcon now
possesses intellectual property including two patents, a commercial
trademark, and copyrighted software.
8. Qualcon provides notable design-for-manufacturing
("DFM") consultation services. The SMTA (www.smta.org)
selected Qualcon Vice President of Manufacturing Doug Philbrick to
host its "Joint Design Manufacturing" symposium at the
Donald Stephens Convention Center in Chicago. In a real-world example
of Qualcon’s DFM competency, a large OEM of electronic consumer
products was faced with inadequate quality in its products
manufactured in China. Qualcon’s identified the root cause of the
problem in the manufacturing process and proposed a solution that not
only increases quality to the Six Sigma level required --- but also
brought the business from China to Qualcon. Qualcon will produce the
product at Six Sigma in the United States, less expensively than our
customer can purchase inadequate quality in China.
9. Qualcon provides a uniquely valuable logistics programs to
the market. Our innovative Qualcon Logistics Services
(QLS) offering can reduce any OEM’s COGS material cost by more than
10%.
10. Qualcon offers noteworthy customer service. In competition
for the Circuits Assembly Customer Service Excellence Award, we
finished #2 in the "value for the price" category, and #5
overall, among worldwide EMS providers under $100 million in annual
revenue.
